Effective Date: 15/03/2025

Welcome to the Rosenberg Academy website (the "Site"). These Terms and Conditions ("Terms") govern your access to and use of our website, online courses, merchandise, and related services provided by Rosenberg Academy ("we", "us", "our"). By accessing or using the Site, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our Site.

1. General

• These Terms apply to all visitors, users, and others who access the Site ("you").
• By using the Site, you agree to comply with these Terms and all applicable laws and regulations.

2. Membership, Courses, and Content

• Membership & Courses: Rosenberg Academy offers a variety of online courses, video lessons, and interactive learning materials designed to help you master Gypsy Jazz guitar. Access to these courses is provided through a membership subscription. All membership fees are non-refundable, except as described below.
• Content Ownership: All content on the Site, including videos, music, transcriptions, images, and texts, is the property of Rosenberg Academy or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.

3. Merchandise

• Products Offered: Our Site also features a range of merchandise, including T-shirts, hoodies, sweaters, glasses, and other items.
• Returns Policy: We do not accept returns for purchased merchandise items. All sales are considered final once completed. However, we take full responsibility for any items that arrive damaged or if you receive something different from what you ordered. In these specific cases, please contact our customer service team within 7 days of receiving your order. Please include photos of the damaged or incorrect item and your order number in your communication. Our team will promptly work with you to resolve the issue through replacement, repair, or another appropriate solution. We are committed to ensuring your satisfaction while maintaining a fair policy for all customers.

4. Payment and Billing

• All payments for memberships and merchandise are processed securely. By purchasing any product or service, you agree to pay all applicable fees and charges.
• Subscription fees will be charged on a recurring basis until canceled by you. Please refer to your account settings for cancellation details.

5. User Conduct

• You agree to use the Site only for lawful purposes and in accordance with these Terms.
• You must not attempt to interfere with or disrupt the security or functionality of the Site.

6. Disclaimers and Limitation of Liability

• The Site and its content are provided on an "as is" basis without warranties of any kind, either express or implied.
• Rosenberg Academy is not liable for any indirect, incidental, or consequential damages resulting from your use of the Site.

7. Modifications to These Terms

• We reserve the right to modify or replace these Terms at any time. Changes will become effective immediately upon posting.
• Your continued use of the Site following the posting of changes constitutes your acceptance of the updated Terms.

8. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising under these Terms shall be resolved in the courts of the Netherlands.

9. Contact Us

If you have any questions about these Terms, please contact us:

• Email: hello@rosenbergacademy.com

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Rosenberg Academy